Conditions of Use

General Information

Sales from our online shop are subject to the following terms and conditions which you are deemed to accept when placing an order.

Retail Terms and Conditions (version dated 1st October 2019)

These terms and conditions apply to all retail transactions through this site. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above).

It is your responsibility to ensure the information you supply to us is correct. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

Prices, Payment and Delivery

All prices and charges on this site are in UK pounds. The price you will be asked to pay includes any  delivery charge. Prices, offers and products are subject to availability and may change before (but not after) we accept your order. We accept payment by  PayPal at the online shop. UK drawn cheques and bank transfer can also be used for orders placed by letter or phone. Your order will be posted to you within 28 days of receipt of payment at the latest but will usually be dispatched within 5 working days

Returns Policy – Faulty Goods

If the goods delivered to you have a manufacturing defect you may return them to us. Any refund offered due to a fault or other defect will include a refund of the applicable delivery charge and the cost of returning the goods to us. THESE RETURNS POLICIES DO NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM THE CITIZENS ADVICE BUREAU OR CONSUMER DIRECT.

In case of complaint (or returning goods) please write to us at: Shellhole Scenics, Unit 10 Livelands, London Rd. Marks Tey, Essex, CO6 1EB, UK  (email:

Intellectual Property

Shellhole Scenics products and the site are protected by copyright and trademarks laws. You must obtain written permission from Shellhole Scenics to produce modify, copy or distribute any of our material for any commercial purposes. You may store information in electric form for the sole purpose of placing an order or corresponding with us.